Which products are compatible with Sports Live?

Sports Live is compatible with Philips Smart Lighting Connected by WiZ Bluetooth-enabled color devices.As long as your device (bulb, LED str...

Is Sports Live compatible with third-party platforms such as Alexa, Matter, or Apple HomeKit?

No. Sports Live is only available within the WiZ V2 app.Third-party platforms such as Alexa, Matter, and Apple HomeKit are not supported for...

Is Sports Live available in my country?

Sports Live is available globally, except in the WiZ China app. 

How do I set up Sports Live in my WiZ V2 app?

You need at least one Bluetooth-enabled color-capable device in your WiZ home to activate Sports Live.Follow these steps:Go to Library and t...

How can I add or remove lights to Sports Live?

If you haven’t added a competition yet, follow the setup steps HERE first. Go to Library and tap Sports Live 2.  Select a competi...

How can I check if my devices are working with Live sports?

Sports Live only works during live games. Outside of live games, your lights will not react. When a live game is active:1.   Go to...

How do I select a favourite team?

You must first configure your devices for a competition. Follow instructions HERE. Once set up:1.  Go to Library and tap Sports Li...

What happens if two of my favourite teams play each other?

If two of your favourite teams play each other, you’ll see a notification on the game card.In this case, your lights will display the leadin...

Can I create a Sports Live scene?

Scenes are not currently supported by Sports Live.If you try to create a scene while your devices are following a live game, this scene will...

How do I delete a competition?

1.       Go to Library2.       Tap Sports Live3.       Tap the “…” setting icon on the competit...

Which game moments are shown on my synced lights?

Your lights react to the following game moments:Kick-off: Lights pulse for 5 secondsHalf-time: Lights turn cool white Goals: Lights bli...

What happens to my synced lights once a game is over?

After the game ends, your lights display one of the following for up to 10 minutes (this duration cannot be changed unless you change light ...

Which Sports Live game moments are shown on my TV Sync lights?

TV Sync works the same way when Sports Live is activated – your TV Sync backlight will continue to mirror the colors on your TV screen. Addi...

Will my team colors appear with TV Sync?

TV Sync mirrors the colors on your screen, so your team’s colors won’t remain displayed throughout the game.  Follow the below ins...

How can I preview the country flag option?

Country flag light modes can only be previewed on devices configured for that competition. Follow the instructions HERE to first add or remo...

How can I change the default light mode for a team?

You can update a team’s light mode in two ways:Option 1: From competition settings1.  Go to Library2.  Tap Sports Live 3.  Ta...

Why aren’t my lights syncing with Sports Live?

Sports Live only works during live games. Outside of live games, your lights will not react. If a game is live but your lights aren’t r...

What should I do if I experience a delay?

Follow the below instructions to adjust the delay, for your lights to react in real-time to game moments. 1.  Go to Library and ta...

What happens if I join a live game after it has already started?

Sports Live is designed for live viewing. If you join a live game after it has already started, your devices will display the current state ...

How do I turn off Sports Live notifications on the homepage?

There isn't currently a way to turn off these notifications while Sports Live is enabled. Notifications appear 10 minutes before a live...

How can I see upcoming games?

Sports Live homepage displays all live games and up to 3 upcoming games with the soonest games shown first. 

What happens to my schedules and automations when Sports Live is activated?

Sports Live does not override your existing schedules or automations — they will continue to work as normal.If a schedule or automation runs...