Heads-Up Subscription

What is Heads-Up?

Heads-Up is an optional subscription giving WiZ users access to paid features for the Home Monitorin...
How does Heads-Up work for multiple Homes?

As of now, Heads-Up is only available for a single WiZ Home for a given user.After subscribing or when you go to manage the subscription in ...
How can I subscribe to Heads-Up?

Any member of a WiZ Home can subscribe to a Heads-Up plan via the relevant app store (either App Store or Google Play). ...
How can I cancel my subscription?

You can cancel your subscription plan in either the App Store or Google Play, or in WiZ v2 app by going to Settings > Mana...
What are Special offers?

Special offers are for specific markets or for specific bundles which include some QR codes to be scanned to unlock the offer.A QR code woul...
How do I change plan?

Depending on your OS and available offers and plans for your app store geographical market, you may be able to change to another format of t...
What happens if the subscription fees are not paid during renewal?

If we do not receive payment via your app store, we reserve the right to cancel your subscription and you will only be entitled to use ...
How do I change the WiZ Homes covered by my subscription?

If you are a member of multiple WiZ Homes and you are subscribed to heads-Up, you can change at any time the Home(s) covered by the subscrip...
Will my Heads-Up plan work if I move to a different country?

Heads-Up plan(s) are available in a select number of countries. If you move within any of the supported countries, you might run into c...
What are Special Offers Territories?

Some codes can be distributed for Special offers, those are only valid in certain territories per Special offer.Current Special offers terri...

Heads-Up Subscription

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