How to Install a WiZ indoor camera?

You should only install cameras while in a market in which the WiZ camera is distributed and conform to local laws and policies.Note that yo...

What does the LED indicator mean?

The camera has an LED indicator which can blink and change color. The behavior of the LED indicator is as follows: Special indicat...

Camera Chimes

Camera chimes are designed to inform you when something happens.Most chimes are used during installation to indicate "ready to connect" as w...

How to scan QR code?

During the standard installation flow, the network credentials are transmitted to the camera using a QR code.Please ensure that the full QR ...

SD Card size and type

We recommend using an SDHC card of 32GB or less, even though the camera can support up to 2TB micro SD cards.Note: as of now there is a know...

What modes can the camera be on?

Cameras can be in only one of the three following modes at any given time.Off: The camera does not do any action a camera would, it does not...

Camera Timeline

The Timeline lists all the events captured with the camera in a chronological list.You can use filters to only have access to a certain type...

Camera installation error messages

We try to make the installation flow as simple as possible, but errors can still occur.Cannot read code.This error may occur if the camera i...

Camera used as a Motion Sensor

The camera can also be used as a motion sensor, so that it would trigger reaction from the lights even if no monitoring routine is activated...

Activity / Block Zones

If the home in which the camera is benefits from the Heads-Up subscription features, you can define Activity and Block zones for the camera....

Detection sensitivity settings

You can adapt sensitivity for the motion detection as well as loud noise detection capability of the camera. each of the settings has 3 valu...

Recording Settings

Recording durationsPre-recording time is the time that will be kept for a video before the event is detected. This is done using a short buf...

Camera and Integrations

WiZ camera products are declared to the following integrations if your WiZ home is linked with:Google HomeAmazon Alexa As part of these inte...

Reset - How do I re-install my camera if I changed Wi-Fi network?

You can have a camera reset its Wi-Fi credentials in memory by holding the physical reset button at the back of the camera for 10 seconds, t...

Delete - What to do before returning my camera?

If you decide to return a wiZ camera to a distributor, or decide to pass it on to someone else to install in their home, please follow these...