Welcome to the Guide for installing and using a WiZ smart light/ smart plug! WiZ is a connected lighting system. WiZ lights and smart plugs are set-up through your Wi-Fi network and can be controlled with the WiZ app, WiZ accessories and third-party smart home systems.

How to set up WiZ lights and smart plugs?

Quick recap of the flow

  • Download the WiZ app and create a home (Android, iOS)
  • Grant WiZ permission to set up devices
    • Location service
      • Required by iOS/ Android system for accessing some Wi-Fi information
    • Local network
      • For discovering nearby devices
    • Bluetooth
      • To connect your Bluetooth-enabled products, making the pairing experience even simpler
  • Install and power on your new lights. You can set up multiple lights at once.
  • The app may automatically detect your Bluetooth-enabled lights, or you can tap "+". Then: 
    • Tap "devices found" 
    • Select the lights you want to set up, then tap "START"
    • Select the room where you want to add lights
    • Confirm your Wi-Fi name and enter your password, then tap NEXT
    • Pairing finished
  • Post-pairing
    • Customise your light icon, name, power on, and fading behaviour
  • You're all set! Now you can control your smart lights the way you prefer

Notes that you need to be aware of 

  • Please start by connecting your phone to your home Wi-Fi, since your WiZ devices will join the network your phone is connected to.
  • WiZ devices only operate on 2.4GHz b/g/n Wi-Fi, with WPA-2 and WPa-3 Personal security.
  • Once paired, the device will perform an automated firmware update which may take from 1 to 5 mins. When the device is updating the firmware, it would show as "offline" in the app. 

Other ways of installing WiZ lights and smart plugs

Besides the above way of pairing, WiZ also supports "Smart pairing" and "Manual pairing". 

Smart pairing

  • Instead of installing lights via "devices found", you can also pair devices by tapping "device type"
  • Select the room where you want to add the device
  • Confirm your Wi-Fi name and enter your password, then tap NEXT
  • It would have a minute count down to finish the pairing
  • Pairing finished

Manual pairing

  • If smart pairing is not working, you can try with manual pairing as the instruction suggested

For more instructions, you can check below articles: