Hi, how can we help you?

WiZ Luminaire_CE DoC_RED_WiZ 12V Ground Spot

WIZ Luminaire_ CE DoC_RED_WiZ ELPAS Wall EU

Lamp_ CE DoC_RED_P0041250

What type of networks does WiZ support?

Smart Lighting - How to get started?

Accessories - How to get started?

Home Monitoring Starter Kit - How to get started

Smart Camera - How to get started

Manual pairing troubleshooting

I changed my router. How do I get my lights back online?

How can I access my home created in app V1 via WiZ app V2?

What are Quick Actions?

What can a quick action do?

How can I organize my quick actions?

What is a Scene

Saving a Scene

Re-playing a Scene

Can I have multiple users for my WiZ home?

User roles and access rights

Inviting new members in a home

What is a group?

What devices can I group together?

Creating a group

What is music sync?

What do I need to run Music Sync feature?

Which products are compatible with Music Sync?

Should I use WiZclick or "Last status"?

How does WiZclick work?

Enabling/disabling WiZclick

What does WiZ call fade in and fade out?

When do the fading options apply?

Why do different rooms seem to behave differently?

What are Schedules? How do they work?

Is there a limit to how many schedules I can have?

Who can edit schedules?

What are Rhythms?

Circadian rhythm: what does it do?

Creating custom rhythms

What is SpaceSense?

What do I need to know about SpaceSense?

What lights do I need to enable SpaceSense?

What is Trackside mode? How does it work?

What lights can I use for Trackside mode?

How do I enable/disable Trackside mode?

Alexa

IFTTT Integration

Apple Shortcuts Integration

Matter in a nutshell

When can I have Matter with WiZ devices?

Do all WiZ devices support Matter?

How to Install a WiZ indoor camera?

What does the LED indicator mean?

Camera Chimes

What is the Home Timeline?

How to delete an event?

What are Monitoring Routines?

Default Monitoring Routines and how to configure them

How do Routines work if I have other Automation?

What are in-app and push notifications?

Monitoring Notifications

What is Heads-Up?

How does Heads-Up work for multiple Homes?

How can I subscribe to Heads-Up?

What is the WiZmote?

Choosing the right batteries for your WiZmote

Adding a WiZmote in a home

What is the infrared WiZmote?

How do I distinguish the infrared WiZmote from the Wi-Fi one?

Operating principle of the infrared WiZmote

What is the Dial switch?

Adding a dial switch in a home

Changing which lights are controlled by the dial switch

What is the Smart button?

Choosing the right batteries for your Smart button

Adding a Smart button in a home

What are NFC tags? How do they work?

Adding an NFC tag in a WiZ home

What can I do with an NFC tag?

What is the PIR motion sensor? How does it work?

Adding a motion sensor to a room

Room level sensing settings

What is Dual Zone light?

How can I control a Dual Zone light?

Can I create a Scene or Schedule with the two zones in different light modes?

Fan mode introduction

What is EyeCare light mode?

Why can I not see EyeCare light mode?

Open Source licenses

Which data does WiZ have access to?

What are some of the privacy settings I can modify?

Who has access to what in the WiZ app?

Disabling local network communication

Energy Consumption

How to change the light to a specific color?

How to get a color using HEX code

How to get a shade of white by CCT value