Devices not found?

If you can find the device but it appears not to be compatible (cannot be installed as per error message), please refer to the this FAQ.If y...

How to add a Device to the Site?

Adding Products is quick and easy with any new WiZ Pro capable device.Power the devices on and they should appear in the app within 10 to 20...

How to add an Accessory to the Site?

You can install accessories by Adding those in the Add Products step.To do so, you need to have at least one wiZ device ( often a lamp) in r...

Device appears unable to be installed

It happens that some device appears not compatible for installation.Case 1:If the device does not have Bluetooth capabilities or has been ma...