General - Overview

Welcome to the WiZ Pro Setup FAQs.WiZ Pro Setup is an app dedicated to installers and providing some functionalities matching non-residentia...

Why do I need an Installer account?

The need for an Installer account to use WiZ Pro Setup comes from the fact that this app is dedicated to facilitate installation, but does n...

Add products

Adding Products is quick and easy with any new WiZ Pro capable device.Power the devices on and they should appear in the app within 10 to 20...

Add accessories

Accessories can be added to Sites once some products are installed.This is due to the fact that you need to select a device in the installat...

Connectivity

Connectivity is a key step in WiZ Pro Setup.You can decide to select Bluetooth.In this case, the devices will stay in the local network they...

How to get started?

To get started with WiZ Pro Setup, you will need to download the app (available for iOS and Android on respective application stores), and c...

Issues loading content

WiZ Pro Setup app relies on your mobile device to be connected to the internet for usage.Please connect your phone to the internet (via Wi-F...

How to get commissioning code?

A commissioning session and its related commissioning code allows users of the WiZ Pro Dashboard to give access to the Installers to an alre...