You may feel the Sync box is getting quite warm to the touch during operation. It is a normal characteristic of such electronic equipment that continuously process high-definition video signals.

Please be assured that WiZ Sync box has been designed and tested to meet strict safety standards and the warmth is within the tested safe operating range.

To facilitate the heat dissipation, please place the device in a well-ventilated area and do not cover the device to ensure adequate airflow.