Sports Live only works during live games. Outside of live games, your lights will not react.

If a game is live but your lights aren’t responding check: 

• Your WiFi connection 
• Sports Live is turned on (the toggle in the top-right should be blue) 
• Your device is online 
• If your device is currently running a schedule or automation 
• You're following the competition. Use the instructions HERE 
• You've pressed play on the live game card
• Your device is configured to the competition. Use the instructions HERE 
• Your app (1.34.2 or higher) and firmware (1.37.0 or higher) are up to date 

If you’re still encountering issues, contact customer services.